Subjective quality evaluation method of the Web service

In recent years, with the explosive growth of personal computers and Internet services, the Internet has become one of the critical information infrastructure.Then, we can use the various services through the Internet.

On the other hand, the Internet service is used rather than an individual application, it will often be provided via a Web browser.Thanks to the Web service that does not rely on the operating systemand hardware such, we can use the same service in different environments.

While Web services have become diverse day-to-day, it is difficult to quantitatively evaluate the quality of its services. In this laboratory, we will consider from the perspective of the user, a quantitative evaluation method of Web service quality with wide diversification. If such an evaluation method should be established, the Internet will continue to become more and more familiar ones of us.

So, what is the Web services of the highest quality of service? Please see the website of the following two cases

The resulting information is the same for both. Example 1 is a clean look, takes a very long time until you get the information you need to and access from mobile phones. For the Example 2, it is possible to obtain the information immediately, I will give the impression insipid.

Even in such extreme cases, quality of the pages of the above two is not easy to decide. Because criteria vary depending on user preferences and the usage environment.

The quantitative evaluation of the user's preferences, usage environment, the quality of the service is the aim of this laboratory.